Privacy Policy

Last updated: January 8, 2025

1. Introduction

VeoAPI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI video generation service.

2. Information We Collect

We collect the following types of information: **Account Information:** - Email address (through Google OAuth) - Name and profile information from Google - Account creation and last login timestamps **Usage Data:** - API tokens and usage statistics - Video generation prompts and parameters - Service usage patterns and performance metrics - Error logs and debugging information **Payment Information:** - Payment amounts and transaction IDs - Billing history and credit balance - We do NOT store payment card details - these are handled by our payment processors **Technical Information:** - IP addresses and geographic location - Browser type and version - Device information and operating system - Cookies and local storage data

3. Third-Party Data Processing

**Google AI Services:** Your video generation prompts and uploaded images are processed by Google LLC through their Veo AI systems. Google's privacy policy applies to this processing. We do not control how Google processes this data. **Payment Processors:** - CryptoCloud: Processes cryptocurrency payments - YooKassa: Processes card payments for Russian users - Stripe: Processes international card payments Each payment processor has their own privacy policies governing payment data. **Google OAuth:** We use Google OAuth for authentication. Google's privacy policy applies to the authentication process.

4. How We Use Your Information

We use your information to: - Provide and maintain our video generation service - Process payments and manage your account balance - Generate API tokens for service access - Monitor service performance and troubleshoot issues - Communicate with you about your account and service updates - Comply with legal obligations and prevent fraud - Improve our service and develop new features

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with: **Service Providers:** - Google (for video generation processing) - Payment processors (for transaction processing) - Cloud hosting providers (for service infrastructure) **Legal Requirements:** - When required by law or legal process - To protect our rights or prevent illegal activities - In connection with business transfers or mergers

6. Data Retention

We retain your data as follows: - Account information: Until account deletion - Video generation history: Up to 2 years - API usage logs: Up to 1 year - Payment records: As required by law (typically 5-7 years) - System logs: Up to 90 days You can request data deletion at any time, subject to legal retention requirements.

7. Cookies and Tracking

We use cookies and similar technologies for: - Authentication and session management - Service preferences and settings - Performance monitoring and analytics - Security and fraud prevention You can control cookies through your browser settings, but this may affect service functionality.

8. International Data Transfers

Your data may be processed in countries outside your residence, including the United States where Google's AI services operate. We ensure appropriate safeguards are in place for international transfers.

9. Your Rights

Depending on your location, you may have the following rights: - Access to your personal data - Correction of inaccurate data - Deletion of your data ("right to be forgotten") - Data portability - Objection to processing - Withdrawal of consent To exercise these rights, contact us through our support channels.

10. Data Security

We implement appropriate technical and organizational measures to protect your data: - Encryption in transit and at rest - Access controls and authentication - Regular security audits and monitoring - Employee training on data protection - Incident response procedures However, no system is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and how it's used, and the right to delete personal information.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our service. Your continued use after changes become effective constitutes acceptance.

14. Contact Us

If you have questions about this privacy policy or our data practices, please contact us through: - Our website support channels - Email: (available on our contact page) For EU residents, you also have the right to lodge a complaint with your local data protection authority.

If you have any questions about this privacy policy, please contact us.